Tag Archives: What happened to quality control?

What happened to quality control?, By Rajindra C. Ratnapuli, CEng (Lond)

Quality activities are nothing new to the manufacturing and service industries. They have always been an integral part of the operations system of successful businesses. The conventional approach to quality was concerned mainly with eliminating rejection rates and re-work and so lowering the product cost. Quality control, according to this process involved statistical sampling, inspection and testing of the product. …

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